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Terms & Conditions

Privacy/Security Policy

We value your privacy! We will never give, lease, sell or otherwise disclose your personal information. Any information you give to us will be held with the utmost care. We do not sell, rent, loan, trade, or lease any personal information collected by our website, including contact forms, download requests or email lists.

When you purchase products via our website, a secure server is used. We use industry standard data encryption for transmission of any personal information including credit card details you provide online. Known as SSL (Secure Sockets Layer) protocol, you can check this is active by looking for the padlock symbol on many browsers. SSL allows a secure connection between your web browser and our web server, using a private (or secret) key to encrypt the information. This encryption provides greater consumer protection than many forms of offline credit card payments.

Refund Policy

We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

If any clothing is the wrong size we are happy to exchange the goods if they are sent back to us within 7 days of receipt and with all tags still connected and the product is unworn, undamaged and in its original package.

Please contact us with any problems prior to any returns.

Delivery Policy

We deliver anywhere in New Zealand for $10 (courier fee). NZ orders over $250 are delivered free.
International courier prices are calculated automatically based on the weight of the items you select.

Payments

All transaction payments on our website are processed in New Zealand Dollars ($NZ)

Terms of Layby (Shop visit only)

  • 20% deposit required.
  • Laybys up to $200.00: Pick up and pay in full two months from deposit date.
  • Laybys $200.00 and over: Pick up and pay in full three months from deposit date.
  • We accept payments of any amount so long as the full price is paid within the agreed time.

Please choose carefully as we are entitled to charge an administration fee if you cancel your layby.

Loyalty Vouchers

Not redeemable on website purchases, only shop visits.For every purchase over $100 you will receive a $5 reward voucher, redeemable on your next purchase (in-store only). Only one voucher redeemable per purchase.